Shipping & Returns

Shipping

Orders are processed within 1–2 business days. Delivery typically takes 8–15 business days, as each pillow ships directly from our fulfilment partner. You'll receive a tracking number by email as soon as your order is on its way.

[Note: confirm exact delivery times with your fulfilment partner before launch.]

Returns

If your pillow arrives damaged or defective, contact us within 14 days of delivery with a photo and we'll send a replacement or refund you in full.

For change-of-mind returns, contact us within 14 days of delivery. The pillow must be unused and in its original packaging; return postage is the customer's responsibility.

Contact

Questions about your order? Email us and we'll get back to you within one business day.